During the first 10 months of Covid controls, UIA has paid passengers back $26.5 million for flights affected by the pandemic. During this April-January period, “the airline has considered more than 101,000 passenger appeals,” UIA said yesterday in a press statement. The airline said Covid controls cut its 2020 passenger volume to 15% the level of 2019. Short staffed, the airline has augmented its online ‘Manage my Booking’ service. Details for refunds or credits for future travel can be found here.
During the first 10 months of Covid controls, UIA has paid passengers back $26.5 million for flights affected by the pandemic
