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Looking ahead, 60% of companies have positive expectations for 2021, expecting revenues to go up.

Over 30% of businesses plan to hire new employees, and 39% plan to increase investments. With the uncertainties over public health and transportation, 82% have switched to hybrid work, a combination of remote and office-based work. Looking back, 56% of respondents said that last year their companies kept the number of employees, 24% hired new employees, 20% cut employees.

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