During the first 10 months of Covid controls, UIA has paid passengers back $26.5 million for flights affected by the pandemic

During the first 10 months of Covid controls, UIA has paid passengers back $26.5 million for flights affected by the pandemic. During this April-January period, “the airline has considered more than 101,000 passenger appeals,” UIA said yesterday in a press statement. The airline said Covid controls cut its 2020 passenger volume to 15% the level of 2019. Short staffed, the airline has augmented its online ‘Manage my Booking’ service. Details for refunds or credits for future travel can be found here.